Inglewood changed underneath the businesses that built it. Billion-dollar neighbors showed up with professional tools, systems, and strategy. You got a rent increase. That gap is the whole job — and it’s the same job whether you cut hair, make pizza, print shirts, or sell skincare.
Start with the first tab if you just want to know where you stand. If your industry is here, go straight to it — the numbers are specific to how your money actually moves.
For any small business. Eight questions. It’s the same diagnostic I run on every client before I quote them a thing — and it costs you nothing to run it on yourself right now.
Check everything you already have in place. Whatever you leave unchecked is where the money is going.
This tab is for helping barbershops and salons grow. If you run an appointment business, your biggest leak is almost always the same one — and it has a fixed price and a documented fix.
Five sliders. Your real number in about ten seconds. Nothing gets sent anywhere — this runs on your phone, not my server.
Based on 50 working weeks a year. The 6% figure is the documented result from shops running the 3-touch system below — not a projection.
No app for your clients to download. No new software to learn. Three messages that fire on their own, at the three moments a booking is most likely to evaporate.
Fires within seconds. Locks the appointment in their mind and signals you’re professional and they’re expected.
“You’re locked in. Your cut at [Shop] is confirmed for Friday at 2pm with [Barber]. Need to reschedule? [link]”
Gives clients time to reschedule instead of ghost — which fills the slot before it’s lost for good.
“Heads up — your cut at [Shop] is tomorrow at 2pm. Need to move it? No charge before midnight: [link]”
Short and direct. They’re planning their day — this keeps the cut on their mental calendar when life gets busy.
“Almost time — you’re up at 2pm today at [Shop]. [Barber] will be ready. See you soon.”
This tab is for restaurants, pop-ups, caterers, and food trucks. Food businesses in this city rarely lose on the food. They lose on everything surrounding it.
One catering booking pays for months of marketing. Most food businesses lose these not on price, but because there was nothing professional to send back fast enough.
A one-page PDF menu with three or four options and a price range per person takes about an hour to make. That’s the whole fix for most of this.
This tab is for retail shops and product brands — skincare, apparel, food products, anything you make or stock and sell. Your problem usually isn’t the product. It’s that not enough people have ever seen it.
People ask what an email list is actually worth. This is the answer, in your own numbers: what happens if each customer buys from you one more time a year.
You already sold to these people once. Reaching them again is the cheapest revenue available to you — and it’s free to start.
This tab is for service businesses and trades — printing, repair, cleaning, contracting, professional services. You sell work that has to be quoted, and every hour spent quoting is an hour not spent doing the work.
You were up a ladder, under a car, or running a press. The phone rang and they called the next name on the list. This is what that costs over a year.
Based on 50 working weeks. An inquiry form and three saved quote templates catch most of this — and neither one costs anything to set up.
no-show rate — no reminders, no system, no protection
no-show rate — documented real-world result
Inglewood isn’t hosting one big event anymore — it is the event. Ten-plus Rams and Chargers home games a year at SoFi. Concerts at the Kia Forum, the Intuit Dome, and YouTube Theater most weeks. The Super Bowl in February 2027. The Olympics in 2028. That’s tens of thousands of people a few blocks from your door, several times a month, for years. The only question is whether they can find you.
Tell me about your shop. I’ll look at your booking, your reviews, and how you show up online, then send you a written list of what’s costing you and what to fix first. Free, and yours to keep whether you hire me or not.